How we help
7 Steps to help you get the kitchen that's right for YOU!
Here at Saffron our mission is to help you get the kitchen that’s right for you.
With the many decisions to be made we want you to make informed choices so that you can enjoy your new space for years to come.
We recognise that most of our clients have not gone through the process of installing a new kitchen for at least 10 years (some as much as 25 years or more). Not only has the kitchen industry changed a lot in that time, we have all changed too, our circumstances, our income, our family situation. It is not uncommon for client’s expectations to be based on a past installation, but I urge you not to fall into that trap. Open your mind, raise your expectations and immerse yourself in what’s new.
Over the years Saffron’s desire to constantly improve and best serve our clients has led to a 7-step process, unlike any other you will come across. It is designed around you, the customer; with the goal of efficient use of time and the use of modern technologies where appropriate.
- Identify your kitchen goals and refine your wish list. Getting clear on your outcome will make the journey far more enjoyable.
- Get to grips with the pros and cons of different options within your budget.
- Find the right kitchen company. An objective view on multi-national vs independent showrooms and when you should consider using each one.
- Know which questions to ask in consultations and when visiting showrooms. This will save you more time in the long run than it takes to read the guide.
- Navigate the quote and decision-making stage. How to compare apples with apples.
- Understand the terminology before you visit kitchen showrooms
We find that most people want instant access to the guide and in a format which they can read on their PC, tablet or phone. If you would prefer a hard copy to be sent to you in the post please call and one of our team will get one posted to you 1st class service.
- to help you on your journey to your kitchen utopia
- on-line 24/7 to explore at a time that suits you
Step 3: Your No-obligation Kitchen Consultation
- enjoy a coffee or tea whilst we discuss your aspirations for your new kitchen
- discover some innovative design features that can enhance your culinary experience
- trial the appliances, organisers, etc in our fully working kitchen
- build a wish list for your perfect kitchen
Before sitting down with your designer so they can understand your wishes and answer any questions you may have.
By the end of the consultation you will have a clear understanding of the likely budget your ideal kitchen project will need and how tweaking the options affects it. Based on this we will invite you to take the next step in the process, if it’s right for you?
Step 4: Your Perfect Kitchen Design
The magic starts when your designer collates your wishes including the results of discussions and puts on his special design hat. Either working from building plans or on-site measurements, within a few days they will produce some photo realistic 3D renders of your new proposed kitchen space. This will include a virtual reality walkthrough giving you the ability to see your new kitchen in detail and make sure it is just right for you.
in a full colour 360⁰ panoramic render.
Your designer will invite you back to run through your designs and explain the thought process behind his/her concepts. Any changes will be discussed, noted and made before deciding to enlist Saffron for your project.
Step 5: Installation of your kitchen
Time to sit back and let us take over. From a second measure to make sure everything fits right through to installation by trusted professionals you will be in safe hands. Your project manager will be in regular contact to answer and questions you may have, address any concerns and make sure your project runs smoothly. For more complex installations requiring multiple trades you will receive a schedule of works so you know what order things will be happening. If your project is part of an extension we will dovetail with your builder and take the hassle away from you.
Step 6: Moving in and inviting friends and family
Inconvenience over, now is the time you realise it was all worth it. Like a kid at Christmas or the time you bought a new car, the excitement of re-stocking your cupboards… organised just the way you imagined. And exploring your new appliances to practice cooking the perfect dish for when the family comes over. It’s inevitable, if they knew you were installing a new kitchen they will want to see it when it’s done.
Step 7: Aftercare
It doesn’t end there. Our customers become customers for life. We offer an on-going aftercare service for as long as you are in your home. Even if you need a part replaced in 10-15 years time, get in touch and we will be there. It’s our lifetime guarantee. And as a little thank-you for the business you will be on the priority list for all events and functions we hold annually.
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